Privacy Policy

Zen Hanger Privacy Policy

Effective Date: 29th September 2024

At Zen Hanger, your privacy is a top priority. We are committed to ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information from you when you interact with our website, make a purchase, or engage with our marketing content. The types of information we collect include:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or register on our site.
  • Non-Personal Information: Data related to your usage of our site, including IP addresses, browser types, device information, and cookies to enhance your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill and deliver your orders, process payments, and communicate about your purchases.
  • Customer Service: To respond to your inquiries and requests efficiently.
  • Marketing: To send you promotional materials, offers, or updates about Zen Hanger, provided you have opted in. You can opt out of these communications at any time.
  • Improving Our Services: To analyze user behavior on our website and improve functionality, user experience, and overall service quality.

3. Sharing Your Information

Your information is treated with care, and we do not sell or trade your personal data. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist in order fulfillment, payment processing, or website hosting. These partners are obligated to protect your data and only use it for the purpose of providing their services to Zen Hanger.
  • Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with legal processes, or ensure the safety of our customers.

4. Your Rights and Choices

You have the right to access, modify, or delete your personal information at any time. Additionally, you can choose to:

  • Opt-Out of Marketing: If you no longer wish to receive emails or SMS messages, you can unsubscribe by following the instructions in the communication or by contacting us directly.
  • Disable Cookies: You can manage cookies and tracking technologies by adjusting your browser settings. However, disabling cookies may impact your experience on our website.

5. Security of Your Data

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption protocols, secure payment gateways, and firewall protections to keep your data safe.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and track the effectiveness of our marketing efforts. Cookies help us remember your preferences, store items in your shopping cart, and analyze how visitors use our site. You can disable cookies at any time via your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of complying with legal, accounting, or reporting requirements. If you request deletion of your data, we will honor this in accordance with our legal obligations.

8. International Users

Zen Hanger is based in the United States, but we welcome international customers. If you are accessing our site from outside the U.S., please be aware that your information may be transferred and processed in the U.S. or other countries where our service providers operate. By using our site, you consent to such transfers.

9. Children’s Privacy

Zen Hanger does not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not submit any personal information on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with the effective date. Please review this policy regularly to stay informed of any changes.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

  • Email: privacy@zenhanger.com
  • Address: 412 olive ave #476, Huntington Beach, CA 92648